Return & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 14 days of delivery.
Conditions
- Items must be in their original, unworn condition
- All original tags and packaging must be intact
- Items must be returned within 14 days of delivery
- Sale items are eligible for exchange or store credit only
Process
To initiate a return, contact us at support@seloir.com with your order number and reason for return. We'll provide a prepaid return label within 24 hours.
Refund Method
Refunds will be issued to the original payment method used at checkout. If the original payment method is unavailable, store credit will be offered.
Refund Timeframe
Once we receive and inspect the returned item, refunds are typically processed within 5-7 business days. Please allow an additional 3-5 business days for the refund to appear on your statement.
Damaged or Incorrect Items
If your item arrives damaged, defective, or is not as described, please contact us within 48 hours of delivery at support@seloir.com with photos of the issue. We will arrange a free return and full refund or replacement at no cost to you.